|
|
 |
|
PLEASE MAKE SURE TO READ THIS PAGE. SHIPPING AND POLICIES FOR EACH VENDOR.
|
|
|
Shipping With a significant increase in shipping charges on January 1st
2008, here at WakaWai we are still trying to keep them to a minimum. We find them to be VERY
competitive for this market. If we can get them any cheaper, you will be the first to see the savings. We offer
the following shipping options on the gear represented. Shipping prices are for the lower 48 states. Alaska, Hawaii and any International interests MUST contact WakaWai for information
before making purchases. All prices are in USD, per item, and taxes are included. IF YOU ARE BUYING MULTIPLE ITEMS FROM THE SAME VENDOR (EXCEPT BOATS), WE CAN COMBINE SHIPPING AND
SAVE YOU SOME MONEY. PLEASE CONTACT US BEFORE CHECKING OUT, EITHER BY EMAIL OR PHONE: 828/658-1318. THANKS.
WakaWai Payment Methods
When purchasing products on this site, you may do so
by adding the item to your shopping cart. Please double check the quantities wanted before checking out. We accept
Mastercard, Visa, Discover, Debit Cards and American Express through PayPal for online orders. WakaWai
Privacy Policy Contact information including email address, telephone number, address,
etc. which is provided by the user is used solely for the purpose of completing the order. This includes information pertaining
to gift recipients. Financial information including credit card numbers, expiration dates, and billing address is used solely
to bill the customer for their order.
|
|
|
Bliss-Stick Shipping Policy After completing the ordering
and purchase of your Bliss-Stick Kayak we will use every means possible to have the delivery to you in 5 working days.
We hope you enjoy paddling your new boat and get as much satisfaction from it as we have had assisting you in your choice.
Our goal is to make our customers proud to be owners of Bliss-Stick kayaks. Once the order is placed
we will confirm dispatch and provide you with a DHL Danzas tracking number. After receiving the tracking number from
us, you can log on to the DHL Danzas website and see exactly where the parcel is in travel. The website is: www.us.danzas.com Simply enter the tracking number provided to you and your trace of the parcel will be
provided. This will give you an idea when to expect your delivery. Please try to make arrangements to be there
to receive the boat. If you cannot be there, we understand. While the driver is still
at your doorstep please check the package over for any obvious signs of damage from the delivery company. If you are happy,
you can thank the driver. Pre-cautionary only ......If on
the other hand you do notice obvious signs of damage to the kayak like tears to the plastic and chaffing or forklift holes
in your kayak, DO NOT let the driver go, have him take the boat back and please DO NOT accept the delivery, contact Norm Jordan urgently so we can get a replacement on its way. Canadian
Shipments: At present I can only get boats to just below Canada to DHL depots in Buffalo, Watertown anywhere like that,
and paddlers from Canada can collect them from there, this is still only $85.00. Canada is a real grey area for us,
because Bliss-Stick is not a US manufacturer and shipping is quite expensive. Contact WakaWai's customer service for further information.
|
|
|
Bliss-Stick Designs Warranty It is essential that all
customers have the assurance that any problems that might arise with Bliss-Stick products will always be dealt with directly
by Bliss-Stick, in New Zealand, in a fast effective manner. It is Bliss-Stick's policy not
to quibble and to get right on the job to ensure problems are resolved to the customer's total satisfaction. If
there are any issues, they want to be the first to know as they value the direct feedback from the people using their products.
This allows them the opportunity to make things right quickly and effective, plus make any adjustments to their production
system to ensure that the problems are resolved. The Bliss-Stick warranty period for a factory
grade kayak is ONE year from the date purchased, unconditional on any parts or moldings
manufactured by the company that are damaged during the course of fair paddling and general wear and tear. In the rare
case of a broken shell, Bliss-Stick may require proof of the damage and circumstances. After this initial period, customers
may be required to pay a minimal fee for replacement parts and shipping, but can be assured that every effort will be made
to keep them a faithful and satisfied Bliss-Stick customer forever. You have our word on it!
Fluid's Standard Warranty
At Fluid we take pride in producing high
quality products.
We use a super strong material for the shells of our kayaks. We tried to think of a really funky
name for it to impress you, but eventually we decided the proof is in the pudding, so now we just call it plastic. We use
some of the best raw material available on the market, and together with tight control of the moulding process, it assures
that you get a boat with very high stiffness, impact strength and abrasion resistance. Everybody with a bit of knowledge about
Medium Density Linear Polyethylene will know that these properties don't really go hand in hand, but we found a good compromise.
Test it.
The shells are moulded in our own rotational moulding machine, and most of the outfitting is also made
in house, while some pieces are outsourced to reputable manufacturers.
Fluid has a limited warranty policy. We
will warrant leisure boats to be free of manufacturing defects to the original owner for a period of three years from the
date of purchase. It will not cover normal abrasion or abnormal use.
In the first year from date of purchase, defective
shells will be repaired or replaced by Fluid free of charge. In the second year, shells will be repaired or replaced for 20%
of the current Fluid retail price. In the third year, shells will be repaired or replaced for 45% of the current Fluid retail
price.
To activate the warrantee, the owner will have to register the product within 10 days from date of purchase,
by sending the supplied warrantee card directly to Fluid or to one of the distributors. An online registration form is now
available by clicking on the link below.
SkirtworkS Warranty All SkirtworkS skirts are fully
guaranteed for 3 years to the original owner against defect, material and craftsmanship.
If they find one of their skirts to be defective they will repair or replace the product at their own discretion.
SkirworkS is not responsible for normal wear and tear, alterations, modifications,
or improper use of this product.
USER RESPONSIBILITY: Check all gear before entering
water! Be sure skirt is properly attached to kayak. Practice wet exit before using a new skirt.
SkirtworkS Shipping Policy Custom built to the
boat specified one at a time. Assuring you the highest quality. You will not be left out of the process. SkirtworkS Return Policy Please contact SkirtworkS at 301-746-5666 for an authorization number.
Send the clean dry item to:
SkirtworkS LLC
977
New Gravel Hill Road
Friendsville, MD 21531
•Please put the assigned authorization number on OUTSIDE of box.
•Include a detailed note describing your problem and your preferred solution.
•Please
include a return address so that we can UPS your item back to you.
•Please include a day time phone number in case
we need to contact you.
SkirtworkS Repairs Policy SkirtworkS will repair there skirts due to normal wear and tear. They will make every effort to turnaround skirt
repairs in one week.
It's better to have your skirt repaired sooner than later!
Send the clean, dry item to:
SkirtworkS LLC
977
New Gravel Hill Road
Friendsville, MD 21531
•Please put the assigned authorization number on OUTSIDE of box.
•Include a detailed note describing your problem and your preferred solution.
•Please
include a return address so that we can UPS your item back to you.
•Please include a day time phone number in case
we need to contact you.
Once they receive the item, they will inspect it and contact you with repair recommendations
and cost. Payment is due prior to shipping.
|
|
|
Shred Ready Limited Warranty Shred Ready warranties its products for
all manufacturing and material defects from a period one-year from the date of purchase for the original purchaser. This warranty
does not include damage incurred through the normal use of our product. Proof of purchase required.
Shred Ready Helmet Replacement Program If your helmet's function is compromised
due to normal use or an impact you can replace your helmet at the manufacturing cost plus shipping. Proof of purchase requried.
Shred Ready's Shipping Policy Usually ships 1-2 business
days after placing order if helmet is in stock. In the unfortunate event of being out of stock, you will be notified.
WaveDog Paddles Warranty They offer the BEST in the paddle business! That is if you take care of it. Hint HInt... recoat the urethane on
the shaft. First year is NO questions asked. Second year is WaveDog's
choice on whether or not the paddle has been taken care of.
WaveDog Paddles Shipping Policy
These paddles are custom made to your specified length and feather.
Making them perfect the first time takes 4-6 weeks. Well worth the wait and with a warranty like that, how could you
go wrong.
Nookie Warranty... We want you to buy with total confidence that you
can enjoy trouble free use for the lifetime of this product. Please read and retain all the information supplied with
these products, and use and care for it according to the instructions supplied... They offer a conditional lifetime
warranty on everything they make against faulty materials or manufacture. If you buy one of their products and it ever
turns out to be a faulty, they will deal with it as follows: If the product is less than a year old (from date of original
purchase) and you can produce the original receipt, they, at their discretion either replace it or repair the fault to be
as it should have been, free of charge. If it is older (you still need the receipt), they will make a reasonable repair
free of charge. If you don't have the receipt or if the product is not faulty, but is worn out or damaged by any
means, they will make a reasonable repair and charge a nominal fee. Postage is not free- it is your responsibility to
pay for the cost of shipping the products to them, and if it is more than a year old, they will ask you to pay for the shipping
both ways. Their decision is final as to what constitutes "faulty" and what is "wear and tear",
"misuse" or "poor storage", but they are determined to be reasonable and to give the benefit of the doubt
when possible. It is important that you understand that the longevity of the product is affected by many things.
Heavy use can wear out even a top quality product in a matter of months. They design water sports equipment with the
intention that a normal recreational user will get a minimum of several seasons of use from it. But the manner of use
and of storage can shorten this time. In particular, latex seals are so fragile that they cannot have any expectation
of their lifetime. They can fail at any time and they regret that they are not able to replace them free of charge unless
they appear to have failed because of a visible fault in molding. Whatever the cause, you can expect that if anything
goes wrong with your equipment they will be doing everything they can to get you back on the water. SEND CLEAN, DRY ITEMS TO:
Nookie, unit
1, Delaware Road, Gunnislake Cornwall PL18 9AR GB Tel +44 (0)
1822 832 333 Fax +44 (0) 1822 832 123 Nookie's Shipping policy... Usually ships 1-2 business days after placing order if technical gear is in stock. In the unfortunate
event of being out of stock, you will be notified.
 |
|
|
PREMIUM WHITEWATER GOODS
WakaWai.com * Wearverville, NC * USA * 28787 * Ph. (828) 658-1318 * All Right Reserved* Copyright
2008
|
|
|
|
